How to Cancel Amazon Prime on the Web

  1. 1
    Go to amazon.com and sign in
  2. 2
    Click Account & Lists → Account

    In the top navigation bar, hover over "Account & Lists" and click "Account."

  3. 3
    Click "Prime" or navigate to amazon.com/prime

    Look for the "Amazon Prime" section under your account settings.

  4. 4
    Click "Manage Membership" → "End Membership"

    You may see offers to pause your membership—skip these if you want to fully cancel.

  5. 5
    Choose "End Now" or "End at Period End"

    End at Period End keeps your benefits until the next billing date—safer choice. End Now cancels immediately and may trigger a partial refund if eligible.

How to Cancel Amazon Prime on the App

  1. 1
    Open the Amazon Shopping app → tap the menu (☰)
  2. 2
    Tap Your Account → Prime Membership
  3. 3
    Tap Manage Membership → End Membership → follow the prompts

Subscribed Through Apple or Google?

If you subscribed to Prime Video (not full Prime) through the App Store or Google Play, cancel through those stores instead.

Cancel via Apple

Settings → [your name] → Subscriptions → Prime Video or Amazon Prime → Cancel Subscription.

Cancel via Google Play

Google Play → Profile → Payments & subscriptions → Subscriptions → Prime Video → Cancel.

What You Keep and What You Lose

You Keep

  • Benefits through billing period end (if "End at Period End")
  • Videos and music you purchased separately
  • Amazon account and order history
  • Option to reactivate anytime

You Lose

  • Free 2-day/same-day shipping
  • Prime Video streaming access
  • Prime Music streaming
  • Prime Reading and Prime Gaming
  • Early Access to Lightning Deals
  • Prime Photo storage (unlimited → 5GB free)

Can You Get a Refund?

Amazon's refund policy for Prime:

  • Full refund: Within 3 days of sign-up or renewal, if you haven't used Prime benefits (no free shipping used, no Prime Video streamed)
  • Partial refund: After 3 days, Amazon may offer a pro-rated refund depending on usage—available by contacting customer service
  • No refund: If you've used free shipping or streamed Prime Video during the current billing period

Amazon Prime Pricing in 2026

MembershipPrice
Prime (monthly)$14.99/mo
Prime (annual)$139/yr ($11.58/mo)
Prime Video only$8.99/mo
Prime Student (monthly)$7.49/mo
Prime Student (annual)$69/yr

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Frequently Asked Questions

Within 3 days of sign-up or renewal, and if you haven't used Prime benefits, Amazon typically offers a full refund. After that, contact customer service—a partial refund may be available if you haven't used the membership.

No. Amazon Prime is a single bundled membership. If you want only Prime Video, subscribe to it separately at $8.99/month (no shipping benefits).

Offline downloads from Prime Video become unplayable once your membership ends. Movies and shows you purchased (not just streamed) are not affected.

Yes. Amazon sends a reminder email approximately 3 days before annual renewal. Monthly memberships typically do not receive advance reminders.