How to Cancel Netflix on the Web

This is the fastest method and works on any device with a browser—computer, phone, or tablet.

  1. 1
    Go to netflix.com and sign in

    Make sure you're signed into the account you want to cancel.

  2. 2
    Click your profile icon → Account

    In the top right corner, click your profile icon and select Account from the dropdown.

  3. 3
    Click "Cancel Membership"

    Under Membership & Billing, click Cancel Membership.

  4. 4
    Proceed past the retention screen

    Netflix will offer to downgrade your plan or show a countdown of remaining days. Click Continue to Cancel.

  5. 5
    Click "Finish Cancellation"

    Confirm with Finish Cancellation. A confirmation email will arrive immediately. You'll keep full streaming access through your current billing period.

How to Cancel Netflix on iOS or Android

Netflix doesn't have a cancel button inside its iOS app. The method depends on how you subscribed.

If you subscribed directly through Netflix (most users)

Open your phone's browser, go to netflix.com, and follow the web steps above. This works on both iPhone and Android.

If you subscribed through the App Store (iOS)

You must cancel through Apple, not Netflix—see the Apple Billing section below.

If you subscribed through Google Play (Android)

Cancel through Google Play—see the Google Billing section below.

Subscribed Through Apple or Google?

If APPLE.COM/BILL or your bank shows the Netflix charge coming from Apple or Google, you subscribed through that store. Cancel there—you can't cancel it on Netflix's website.

Cancel via Apple (iPhone/iPad)

  1. 1
    Open Settings → [your name]

    Tap your name at the top of the Settings app.

  2. 2
    Tap Subscriptions

    Scroll down to find the Subscriptions option.

  3. 3
    Tap Netflix → Cancel Subscription

    Confirm when prompted. Netflix access continues through your paid period.

Cancel via Google Play (Android)

  1. 1
    Open Google Play → tap your profile icon
  2. 2
    Tap Payments & subscriptions → Subscriptions
  3. 3
    Tap Netflix → Cancel subscription → Confirm

What You Keep and What You Lose

You Keep

  • Full streaming access until billing period ends
  • Your account, profiles, and viewing history (saved 10 months)
  • Ability to reactivate at any time
  • Content you purchased/rented (separate from subscription)

You Lose

  • Streaming access after your billing period ends
  • Offline downloads (become unplayable)
  • Ability to add to "My List" or continue queued content

Trouble Cancelling?

If you don't see a Cancel Membership button on your Account page, your subscription is managed by a third party. Common sources:

  • Apple: The charge shows as APPLE.COM/BILL on your statement → cancel via Apple Settings
  • Google Play: The charge shows from Google → cancel via Google Play
  • Cable/ISP provider: Contact your cable company directly (Comcast, Spectrum, etc.)
  • PayPal or gift subscription: Check your PayPal recurring payments

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Netflix Pricing in 2026

PlanPriceStreamsVideo Quality
Standard with Ads$7.99/mo21080p HD
Standard$15.49/mo21080p HD
Premium$22.99/mo44K UHD + HDR

An Extra Member add-on ($7.99/mo) lets you add someone outside your household on Standard or Premium plans.

Frequently Asked Questions

No. Netflix does not issue pro-rated refunds. When you cancel, you retain access through the end of the billing period you already paid for.

Yes. You can cancel anytime. Your access continues until the billing period ends—Netflix doesn't cut you off early and doesn't offer partial refunds.

Yes. Reactivation is instant at netflix.com. Your profiles, viewing history, and lists are saved for 10 months after cancellation.

Usually NETFLIX.COM or NFLX followed by the charge amount. If billed through Apple, it shows as APPLE.COM/BILL.